Privacy Policy
This Privacy Policy explains how Hicon ("we", "us") collects, uses and protects your personal data when you visit hiconchairs.com or place an order. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).
Data we collect
- Order & account data: name, email, shipping/billing address, phone number and order history.
- Payment data: handled securely by our payment providers; we do not store full card details.
- Usage data: device, browser and pages visited, collected via cookies and analytics.
- Marketing data: your email address if you subscribe to our newsletter.
How we use your data
- To process and deliver your orders and handle returns and warranty claims.
- To provide customer support and respond to your enquiries.
- To send you marketing emails where you have consented (you can unsubscribe at any time).
- To improve our website, products and services.
Cookies
We use functional, analytical and (with consent) marketing cookies. You can manage cookies through your browser settings.
Sharing
We share data only with processors that help us operate the store (e.g. payment, shipping and email providers) and where legally required. We never sell your personal data.
Your rights
You have the right to access, correct, delete, restrict or port your personal data, and to object to processing or withdraw consent. To exercise these rights, contact us at info@hiconchairs.com.
Retention & security
We keep personal data only as long as necessary for the purposes above or as required by law, and we apply appropriate technical and organisational measures to protect it.
Contact
For any privacy question, email info@hiconchairs.com.
This policy is provided as a general template — please review company-specific details (legal entity, address, jurisdiction) before launch.